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Priya and David discussed their six-year collaboration on transformation initiatives in the Ontario healthcare system, with David sharing his experience in home care and leadership roles. They emphasized the importance of creating a safe space for team members to learn from their mistakes, incorporating innovation into their blueprint for transformation, and engaging with diverse voices in the decision-making process. They also discussed the concept of client-centred approach, the importance of clear communication and collaboration, and the future of home and community care in the context of an aging population and increasing medical complexity.
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